顾客

Contrarility , the company will be abandoned in the market competition .Therefore ,it is a long-term task which the enterprise will face to holding customers in the future ,which is worth affronting actively and studying with great concentration .

因此，不断发现并满足顾客需求，通过优质的产品和服务赢得顾客，保持顾客是今后企业面临的长期课题，值得企业积极面对和潜心学习研究。

Appalachia is located in the foothills of the historic city of Atlanta, beautiful scenery humanities Feng Yun,brought together many of the South Gate of prominent families People's lives affluent leisure,fashion industry has been developed,various boutiques range,and many specialized services for the wives of the elite members of senior clubs,beauty of Dandli club is one of the most prestigious one Dan Li from the beauty of the French capital of Paris her founder Dr,DELLE is a senior beauty experts,customer service clubs for the factory from France are also invited to the formulation research and development centers,senior engineers and beauty consultants,Under the skin of their customers to provide tailor-made situation in the beauty services,so that each one of the Gui Furen come here to enjoy a unique private servece,so sought after by their warm,the Atlanta law Danli become a fashion circles Stars shining star,customers at the door surplus, steady stream As more and more people like Dan li on the law,DELLE Dr,begun to consider to let more people can share the beauty of Danli results,then introduced to the brand name of Danli series of cosmetics,According to her collection of a lot of customer feedback and use of

地处阿巴拉契亚山麓的历史名城亚特兰大，风景秀丽人文丰蕴，汇聚了众多的南方名门望族。人们的生活富足闲适，所以时尚业--向发达，各种精品店琳琅满目，更有许多专门为贵族夫人们服务的会员制高级会所，法丹莉美容会所就是其中最负盛名的一家。法丹莉来自美容之都法国巴黎，她的创办者DELLE博士是一位资深的美容专家。会所内为顾客服务的也都是从法国工厂研发中心请来的配方工程师和资深的美容顾问，他们根本顾客的皮肤状况提供量身订做的美容服务，使每一位来到这里的贵夫人都能享受到独一无二的私人服务，因此受到她们的热烈追捧，法丹莉成为亚特兰大时尚圈里一颗闪亮的明星，一时顾客盈门，络绎不绝。

"Customer is a god" this is one of the reasons why Jinshang was very successful at that time.

&顾客就是上帝&之所以晋商会那么成功也因为他们能把顾客放在第一位，诚心诚意地对待顾客。

Lobal TV's ultimate customer is the end user who purchases the product from a retail distributor. The customer of the individual centres and plants is the centre

TV的最终顾客是从零售商那里购买电视机的最终用户，而各个中心或工厂的顾客，是从其接收产品的中心或工厂（例如设计中心的顾客是零部件工厂和制造中心）。

Internet causes remarkable impact on consumer behaviors, market structures or transaction ways profoundly. What E-commerce can serve not only just confined to transaction convenience but reversely extended to individualized service, together with the integral service of financial products available. Thus, the E-mechanisms created by firms cannot only improve service quality and competence, but also satisfy customers' demands with resultantly expanded markets accessible. Also, under no limitation of regional, national or timing boundaries, it is available for consumers to use the service through a single website and also allow consumers with all-round service scopes to hold customers' confidence and explore new customer resource.

网际网路对於消费者的行为、市场结构或交易方式，皆产生了重大的冲击，影响层面极为深远，它所提供的不只是便利的交易，还进一步的提升到个人化服务，以及金融商品的整合服务，因此企业建立客户服务作业 e 化机制，不仅可以提升服务品质、强化竞争力，进而满足顾客的需求，更加以扩大市场涵盖率，且在无地区、无国界、无时间限制下，让客户透过单一网站使用服务，而唯有让顾客得到最完善的服务，才能稳住顾客信心，进而开拓新客源。

The continuous development of science and technology, especially the rapid development of information industry, is forcing enterprise to weight its competitive to make a customer value strategy suitable to different customer categories and set up a self-proposing system by conforming with and adjusting to its resources within and without and exploiting its specific techniques, assets and reputation to provide customers with unique values which are unimitable to its competitive adversaries reach.

面对科学技术发展的日新月异以及信息产业的高速发展，企业必须依从不同的顾客细分和企业自身的核心能力，选择适宜的顾客价值定位，并以此为核心构建支撑体系，整合、协调内外部资源，发展企业专有技能、资产和信誉，向顾客提供独特的、竞争对手难以模仿的价值，从而获取持久的竞争优势。

After a brief introduction to the characteristics of enterprises and products, thepaper points out some quality questions and puts emphasis on the special meaning andimportance of product quality improvement. Then, based on QFD and some other 6σ data analysis technologies, the paper gives anin-depth analysis to customer's needs. Systematically, we transform the VOC to VOE, which includes product and processcharacteristics, manufacturing techniques, etc. To gain total customer satisfaction, weanalyse the CTQs and take corresponding technological andmanaging method.

本文首先介绍了企业背景、产品特点与企业中存在的问题，强调了提高产品质量的重要性与特殊意义；应用质量功能展开工具结合与其它6σ分析技术对顾客需求进行深入分析；将顾客需求逐层展开为设计要求、产品特性、工艺要求和生产要求；以提高顾客满意度为目标，确定关键质量特性，并采取相应的技术措施与管理措施进行质量改进，减少生产过程中的缺陷与变异。

However, there is no guarantee that it is necessarily case and it is quite possible that Walth serves much more people than Delany and these two companies have different business scope.

作者并未说明D公司于W公司的顾客总数和顾客类型，也许W公司的顾客人数远超过D公司，虽然百分数低，但是找到工作的绝对人数多。

In this part, the article brings forward four strategies: making target market strategies, establishing interlocution with IMC, improving apperceived service quality of the Hospital Customer and using service remedy.

2根据医疗服务市场的特殊性，创新性地提出了就医顾客忠诚概念：不仅重复购买(尽管这种重复性购买可能只是行为忠诚)某医院医疗服务产品的就医顾客是忠诚的，那些长期信赖某医院，并且适时主动地向别人推荐该医院及其医疗服务的就医顾客也是忠诚的。

The paper ascertains the common needs of pivotal customers by investigation, and accordingly deduces the direction of customer satisfaction management.

对SAAC关键顾客群的需求进行调查，确定了顾客的共同需求，提出了顾客满意管理的方向。

Objective: To study the effect of polycythemia on blood oxygen saturation.

裴蕾目的：观察RBC剧增而引起的高粘血症对血氧饱和度的影响。

Based on SIMPLER algorithm in the curvilinear body-fitted coordinates, the calculations were performed for Pr=0.7, Re=10~1000 on non-orthogonal non-staggered grids which are generated by elliptic equation systems.

采用曲线坐标系下压力与速度耦合的SIMPLER算法，数值研究了周期性渐扩渐缩波纹通道内脉动流动与换热情况，流动Re数的范围为10~1000，Pr数为0.7。