顾客

It is important for us to use brand management to make customers know more about the value of scenic spot. In this way, we can get more customers.

更重要的是通过品牌管理，让顾客通过消费，感知或体验该景区的品牌核心价值，提高顾客对景区品牌的满意度，实现顾客推荐，促成其他消费者前来体验景区的产品及服务。

As the conditions become more and more turbulent, the complexion transit. At the same time, the customer is payed more attention and the customer value is much accout of and is deemed to be the new source of competitive advantage.

而企业面临的外部环境越来越呈现动态化的趋势，企业的竞争态势也随之演变，同时，以顾客为中心的理念的兴起，掀起了顾客价值研究的高潮，顾客价值被认为是企业竞争优势的新来源。

This model helps to understand intuitively the connotation, structure andmotivation of customer loyalty, and explain the deviation between customer satisfactionand repurchasing behavior, that is, why a customer is not loyal even if he is satisfied.

该模型有助于我们在理论上清晰、直观地理解顾客忠诚的层次、动因，并对实践中顾客的满意态度与重购行为的背离，即满意顾客未必忠诚的原因作了较好的解释。

I have just read in the paper that three elderly people , sharing an apartment and all confined to wheelchairs because of cerebral palsy , were robbed by intruders . Three Mexican tourists who could no English were charged $ 167 for a taxi ride from Kennedy International Airport to downtown New York . The 217 blind newsdealers of New York recently complained that their customers are stealing coins from their trays , shortchanging them ,and frequently mugging them on their way home at night . A savings bank guard who assisted blind customers with their deposit and withdrawal slips was recently charged with forgery and grand larceny after a blind depositor discovered her balance was $ 169 instead of the $ 2857 which her Braille accounting indicated should be there . During last year's Central Park Bicycle Race , five of the racers were attacked and had their bikes stolen while the race was in progress . This is something of a handicap in a bicycle race .

以下是我刚刚从报纸上读到的：有三位上了年纪的老人，他们住在同一间公寓里，因为患有脑瘫，他们都不得不坐在轮椅上度日，而就是这样可怜的弱者也遭到入室盗窃者的劫掠；三个不会讲英语的墨西哥游客从肯尼迪国际机场乘车到纽约市中心，司机宰客要价167美元；最近，又有217位盲眼卖报人哭诉他们的辛酸遭遇：路人们从他们的盘子里偷走硬币，顾客经常少找钱，在夜间回家时屡遭劫匪光顾；一家银行专门协助盲人顾客办理存储手续的工作人员最近被控伪造文件和欺诈，因为他的一名顾客发现自己的账目上少了一大笔钱，2857美元的存款只剩下167美元；在去年中央公园自行车赛期间，有5位参赛者遭到攻击并被人抢走自行车，这让比赛可笑的成为了&障碍赛&。

There are customers that at the time due to slow cashiers complain, there are customers and staff have taken place in a quarrel, and the customers and also to issues such as occurred Stoppering numbness of the mouth.

有顾客说，当时，因埋怨收银员速度慢，有顾客与工作人员发生了争吵，而顾客之间也为了加塞等问题发生口角。

News management system management system is constitutes the enterprise website an important constituent, it is shouldering the double-decked function, on the one hand may use for the dynamic issue related new product or the new development project, on the other hand may promptly to the customer announce the enterprise manages the achievement, the technology and the research and development progresses, specially recommends or the preferential benefit engineering project, the product and the service, thus the attraction customer, expands the customer group.

其中新闻管理系统是构成企业网站的一个重要组成部分，它担负着双层作用，一方面可以用来动态发布有关新产品或新开发项目，另一方面又可以及时向顾客公告企业经营业绩、技术与研发进展、特别推荐或优惠的工程项目、产品和服务，从而吸引顾客，扩大顾客群。

And the news issued that the system constitutes an enterprise website important component, it shoulders double-decked is affecting, on the one hand may use for the dynamic issue related new product or the new developmental item, on the other hand may to the customer announce promptly the enterprise operating results, the technology and the research and development progress, recommend or the preferential benefit engineering project, the product and the service specially, thus the attraction customer, expands the customer group.

其中新闻发布系统是构成企业网站的一个重要组成部分，它担负着双层作用，一方面可以用来动态发布有关新产品或新开发项目，另一方面又可以及时向顾客公告企业经营业绩、技术与研发进展、特别推荐或优惠的工程项目、产品和服务，从而吸引顾客，扩大顾客群。

By combining relationship- marketing theory with traditional marketing, following amortizing customer value, under the guidance of customer satisfaction and profitability concerns the concrete application method of marketing principle in customer management of travel agency.

所以必须将关系营销理论与传统的市场营销相结合，在遵循顾客让渡价值、提升顾客满意度与盈利能力的原则指导下，使关系营销原理在旅行社顾客管理中具体运用，才能有效地提升旅行社的经营效益。

By installing self checkouts, basically we are saying that we do not want to upsell the customer anymore and we do not want to provide personalized service to our customers.

它的安装意味着我们不再需要向顾客兜售产品，不需要给顾客提供个性化的服务，也等于是说，我们要顾客快点离开商店，不要在店里逗留太长时间。

Then it conies up with the thoughts system of performance management for service enterprises. At last, it analysis the present situation of customer satisfaction with Shijiazhuang Branch of Railway Communication and Information Co.ltd .

本文先后从概念模型研究和度量模型两方面综述了顾客满意的基本理论及测度方法，并介绍了本研究采用的测量模型和评价指标体系；进而阐述了如何用满意度——重要度矩阵结合按相关性的指标分类来对测评结果进行分析；然后，在研究顾客满意与企业绩效的价值关系时，构建了顾客满意测评指标、服务属性和企业活动之间的映射模型；接着提出了绩效管理的基本思想体系；最后，针对铁通石家庄分公司用户满意度状况进行了实例分析。

Objective: To study the effect of polycythemia on blood oxygen saturation.

裴蕾目的：观察RBC剧增而引起的高粘血症对血氧饱和度的影响。

Based on SIMPLER algorithm in the curvilinear body-fitted coordinates, the calculations were performed for Pr=0.7, Re=10~1000 on non-orthogonal non-staggered grids which are generated by elliptic equation systems.

采用曲线坐标系下压力与速度耦合的SIMPLER算法，数值研究了周期性渐扩渐缩波纹通道内脉动流动与换热情况，流动Re数的范围为10~1000，Pr数为0.7。