查询词典 customer support

In order to improve the accuracy, an idea raised on the interview is how the monthly increasing numbers of the customer impact the traffic of incoming call to the center. Collecting the monthly data from the Ministry of Communication, data covering the period of May 2000 through December 2001. Originally constructed the forecasting model with transfer function, the cross correlation function technique is demonstrated to the customer-traffic relationship, with particular focus on the customer lag structure. The result shown that the numbers of the customer in the third month will significantly effect upon the present call volume .

为了增加预测的精确度，从访谈得一假设在过去1、2个月新成长的客户数将对当月的话务量变化造成影响，所以从交通部统计处搜集TCC客户成长月资料，资料区间从民国八十九年五月至九十年十二月，欲建立电信公司的用户数成长数与服务电话的话务量变化之转换函数模式，但是以交叉相关函数方法显示的结果却是未来三个月预期的客户成长数将会对当月份的话务量变化造成显著的影响，以此作为本研究的发现。

This article first studies the current outlook of Guangzhou Telecom and proves the usefulness and essentialness of customer satisfaction theory. Secondly, it analyzes the customer base of Guangzhou Telecom and introduces the index, degree, and test of customer satisfaction for external and internal customers. Finally, based on the three components of customer satisfaction theory, mind satisfaction, behavior satisfaction, and visual satisfaction, it discusses a complete solution on how to implement restructuring and development strategies in Guangzhou Telecom.

本文首先在认真研究了广州电信目前的发展形势后，分析了广州电信导入CS理论的意义和必要性；其次，对广州电信的顾客群进行了分析，并制定了针对外部顾客和内部顾客的顾客满意指标、顾客满意级度和顾客满意测评方法；最后，以CS理论三个组成部分—理念满意、行为满意和视觉满意为基础，研究了一整套适合广州电信改革和发展策略和具体实施方法。

In view of describing latent variables influence which are faced to the model of relationship between customer satisfaction degree and its influence factors, integrating the respective characteristic of partial least squares method and the structure equation model, this paper proposed the question that the structure equation model application in service industry which is based on PLS method; take the system thinking as the instruction, construct the model of customer satisfaction in the technical project service industry which take the customer satisfaction degree as endogenous latent variables, and take the customer expected, the sensation quality and the sensation value as exogenous latent variable.

本文针对描述客户满意度与其影响因素间关系模型所面临的潜变量影响，结合偏最小二乘法与结构方程模型各自的特点，提出了基于PLS的结构方程模型应用在服务行业的问题；以系统思想为指导，构造了以客户满意度为内生潜变量，以客户期望、感知质量与感知价值为外生潜变量的技术工程服务行业客户满意度模型。

Based on fundamental structure of green product customer static requirements template, a green design oriented dynamic customer requirements template was constructed, standardized depiction of customer requirements was realized. Ameliorated Quality Function Deployment for Environment method was adopted to realize the shifting from original customer requirements to product configuration information parameter. Green design of automatic soybean milk maker was used to exemplify this method.

以绿色产品用户静态需求模板的基本架构为基础，构建了面向绿色设计的动态客户需求模板，实现了对客户需求进行规范化表述；采用改进的环境化质量功能配置方法，实现了从最初的客户需求向配置设计信息参数的转换；以自动豆浆机绿色设计为例，对该方法进行了实例验证。

Generally talking about the customer service of WA from servicing individuation, improving the advantage of price in customer service, paying attention to the iniquitous competition in the course of customer service and the legal system of customer service of WA.

先从整体分析，随后着手于如何加强网络广告客户服务，从服务个性化，提高客户服务的价格优势，注意客户服务过程中的不正当竞争问题，以及网络广告客户服务的法制化。比较全面的讨论了网络广告客服过程中应该注意的各方面问题。

Secondly, to low-class hotels, excellent outcome quality and interaction quality can significantly improve customer satisfaction, but the physical environment quality can't significantly improve customer satisfaction, and the outcome quality plays a more important role; excellent physical environment quality and interaction quality can significantly improve customer loyalty, but the outcome quality can't significantly improve customer loyalty, and the interaction quality plays a more important role.

第二，对于普通酒店，良好的结果质量和交互质量都可以显著地提高顾客满意，而实体环境质量则不能显著地提高顾客满意，结果质量扮演了比交互质量更加重要的角色；良好的实体环境质量和交互质量都可以显著地提高顾客忠诚，而结果质量则不能显著地提高顾客忠诚，交互质量扮演了比实体环境质量更加重要的角色。

ACCOUNTS RECEIVALBE and INVOICE WRITING: Up to 10,000 customers - Allows over 30,000 transactions per month - Up to 5000 Sales Codes - Two Auto Bill amounts - Each customer can be set for one of five tax rates, or as tax exempt - Reports include: Customer Listing, Statements, Invoices, Accounts Receivable Ledger, Sales Tax Summary, Charges and Payments Listing, Customer Activity, Sales Summary, and Delinquent Customer Listing - Saves up to 99 months of data - Can post the charges and payments to Medlin General Ledger.

receivalbe帐目和发票写作：高达10000客户-让超过3 。0万，每月的交易-高达50 00销售守则-两个自动条例草案的数额-每个客户可以设定为1 5税率，或作为税豁免-报告包括：顾客上市，报表，发票，应收账款总账，销售税，总之，收费和付款上市，客户活动，销售的概要，以及拖欠客户上市-节省多达99个月的数据-可以张贴收费和付款medlin总分类帐。

On one hand this text proceeds from basic principle of the customer relationship management, probe into the theoretical foundation of supporting the customer relationship management, system model; On the other hand develop several respects such as the realistic meaning of customer relationship management, implementation of enterprise's customer relationship management to start with from enterprises, have done the preliminary discussion and studied.

一方面本文从基本原理，客户关系管理，探讨的理论基础支持的客户关系管理系统模型；在另一方面发展数等方面的现实意义客户关系管理，执行企业的客户关系管理首先来自企业，也做了初步的探讨和研究。

But analyse the characteristic having summed up a customer serving and managing occupation post on basis being in progress surveying in depth in the talented person supply and demand current situation serving and managing to our country the present stage customer,the market demand having made clear that the customer serves and manages talented person continues for exuberantly, the prospect is vast, train current situation but be the ultimacy lagging, have brought forward constructive idea establishing a customer serving and managing special field in advanced occupation universities and colleges.

在对我国现阶段客户服务与管理的人才供求现状进行深入调研的基础上，分析归纳了客户服务与管理职业岗位特征，明确了客户服务与管理人才的市场需求持续旺盛、前景广阔，而培养现状却是根本性的滞后，提出了在高等职业院校开设客户服务与管理专业的建设性意见。

The problem how operators should apply customer club marketing strategy became the core issue of this thesis. This thesis reviewed the relationship marketing, customer relationship management and other related theories, and then built the implementing model of customer club marketing,customer club marketing value chain model, on the basis of CRM value chain theory by Francis Buttle.

本文回顾了关系营销、客户关系管理等相关理论，并在此基础上依据Francis Buttle客户关系管理价值链理论构建了客户俱乐部营销的实施模型——客户俱乐部营销价值链模型。

He's a pretty westernised kind of guy.

他是一个非常西化的人。

National spirit is the moral kingpin for a nation to realize common ideal and goal.

一、中华民族精神的基本内涵党的十六大报告指出：在五千多年的发展中，中华民族形成了以爱国主义为核心的团结统一、爱好和平、勤劳勇敢、自强不息的伟大民族精神。